Camino Travel
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FAQs





Camino Travel FAQ


FAQ Categories

We want your Costa Rican journey to be as effortless as possible. If you don’t find your question in the following list, then
please contact us!

The difference between any generic travel agency and one that has real local experts is that we are willing to help answer any of your doubts based on real life experience. Don’t hesitate to ask any question that comes to mind!

About Camino Travel

✅ Will my trip be more expensive if I book through Camino Travel?

No. Camino Travel works on commission with its providers (hotels, car rentals, tour operators), so you will pay the same as if you booked directly. Plus, you’ll have local experts helping you choose the best options without having to research everything on your own.

✅ Benefits of booking through Camino Travel:

  • You pay everything at once; we coordinate the rest.
  • You receive professional advice to design a personalized itinerary.
  • You get support during your trip, including a 24/7 emergency number.

✅ What is the process of planning a trip with Camino Travel?

  1. You send an email to sales@caminotravel.com with your interests and details.
  2. We get to know you and send you a proposal with itinerary and prices.
  3. We confirm services, solve alternatives if something is unavailable.
  4. We issue the invoice and, after payment, send you the vouchers for your arrival.

✅ What happens if I cancel my trip?

  • Cancellations over 30 days before: full refund minus $150 USD.
  • Between 15–29 days before: 50% refund.
  • Less than 14 days before: non-refundable.

We recommend purchasing travel cancellation insurance.

✅ Do you sell international airline tickets?

No. We are an in-country operator within Costa Rica. We help with local transfers, but international tickets must be purchased by you.

✅ Will someone meet me at the airport?

Yes, if you booked a transfer. A driver will be waiting with a sign displaying your last name.

✅ Are there discounts for children?

Yes, usually accompanied children have reduced rates, but it depends on the hotel.

✅ Will I be traveling alone?

Most trips are private, but you can choose shared transportation (SIB) if you want to reduce costs.

✅ Are there physical restrictions for the tours?

Yes, for example, zip-lining has a weight limit (~225 lb), rafting requires specific measures. Please inform us of any restrictions.

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About Costa Rica

✅ Which airport should I fly into?

San José (SJO) is ideal for central routes. Liberia (LIR) is useful if your trip starts or ends in Guanacaste.

✅ What should I pack?

Check our travel checklist.

✅ How do I access money?

You can exchange US dollars at banks, carry a credit card (Visa/MasterCard are the most accepted), or use ATMs in tourist areas.

✅ Is it safe?

Yes, it’s one of the safest countries in Central America, but take basic precautions: don’t display valuables, avoid isolated areas at night.

✅ What should I do in case of emergency?

Dial 911 or 128 (Red Cross). Always carry Camino Travel’s contact number and share your itinerary with someone back home.

✅ Is there internet and electricity?

Yes, almost all hotels and many private transport services offer WiFi.

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Weather in Costa Rica

✅ What is the weather like?

Tropical. Average temperature: 21°C (70°F) in highlands; 21–28°C (70–82°F) in lowlands. Seasons:

  • Dry (Dec–Apr)
  • Rainy (May–Nov)

✅ When is summer?

It varies by region:

  • Pacific, Central Valley: Dec–Apr
  • Arenal, North: May–Nov
  • Monteverde: Jan–May
  • Caribbean: Feb–Mar, Sep–Oct

✅ Will it rain during my trip?

It’s possible. Always bring an umbrella or raincoat.

✅ Can I travel during the rainy season?

Yes, it’s beautiful because everything is green; mornings are usually sunny.

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Health and Medical Services

✅ What is the healthcare system like?

There are public hospitals in major cities and private clinics in tourist areas. Many doctors speak English.

✅ What vaccines do I need?

COVID-19 vaccination is not mandatory but is recommended. If you are coming from countries like Brazil, Peru, or Ecuador, you need a yellow fever vaccination.

✅ Do I need travel insurance?

Recommended. Unvaccinated travelers must have insurance that covers COVID-19 expenses.

✅ Can I get medications?

It’s best to bring your own medications, but many pharmacies sell both prescription and over-the-counter drugs.

✅ Can I travel with allergies or dietary restrictions?

Yes, please inform us in advance so we can coordinate with hotels and restaurants.

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About COVID-19

✅ Is the situation severe?

Costa Rica handled the pandemic well with a strong healthcare system.

✅ Where can I get tested?

In hospitals, laboratories, and some hotels.

✅ Do I need a COVID test to enter?

No, currently it is not required.

✅ Do I need to be vaccinated?

It’s not mandatory, but many businesses only admit vaccinated individuals.

✅ What is considered fully vaccinated?

Having received all required doses, with at least 14 days prior to your arrival.

✅ How do I get the QR code?

By filling out the Health Pass form upon entry.

✅ Is proof of vaccination required for tours?

Yes, for adventure activities like rafting, ziplining, scuba diving, etc.

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Travel Requirements

✅ Do I need a visa or passport?

A passport valid for at least six months is required. Check if your country requires a visa.

✅ Baggage restrictions?

500 g of tobacco, 5 L of liquor, 2 kg of sweets. It is prohibited to bring in fruits, vegetables, plants, and animals without a permit.

✅ Exit tax?

$29 USD, usually included in your airline ticket.

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Transportation

✅ How will I get around Costa Rica?

You can choose between car rentals, private transfers, group shuttles, or local flights.

✅ What should I know about car rentals?

We include insurance and necessary documents. Be prepared for traffic in the Central Valley and some poorly maintained roads.

✅ Domestic flights?

There are local airlines to save time. We can help you book them.

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